Full Time
Grass Valley, CA
Posted 12 months ago
Job Title: HVAC Specialist
Employment Type: Full Time
Job Location: 431 Crown Point Circle Ste 130 Grass Valley, Ca 95945
Hourly Range: $25-40
Work with heating, ventilation and air conditioning systems to ensure proper installation,
maintenance and repair. HVAC Specialists are required to work with electrical components, motors, ductwork, indoor air quality and airflow in residential and commercial settings. As an HVAC Specialist customer service must be provided as well as guidance and support to HVAC technicians in training.
Education:
- A high school diploma or equivalent.
Job Skills and Requirements:
- Active HVAC Technician registration with the State of California
- EPA Certified
- Maintain a clean driving record & keep a valid driver’s license
- Be absent of drug use.
- Customer Service/Communication Skills
- Problem-Solving Skills
- Patience
- On-site training and continued education will be provided
Physical Demands and Work Environment:
- Standing, bending, climbing, sitting
- Hot temperatures (indoors and outdoors)
- Cold temperatures (indoors and outdoors)
- Small crawl spaces
- Heights
- Must be able to maneuver heavier loads
Responsibilities:
- Be graded on a set of success metrics specific to your role.
- Adhere to the company’s set of Core Values.
- Run all scheduled service and maintenance calls on time.
- Attend all company meetings. Participate in daily role play.
- Maintain the highest customer service standards possible.
- Direct potential sales leads to Sales Specialists.
- Direct all technical questions to the HVAC Manager.
- Complete all internal company forms and keep up with all necessary paperwork and pick tickets.
- Must be able to operate and utilize BAEHR Heating and Air, Inc.’s Service Titan mobile system.
- Submit proposals to the HVAC Manager for approval.
- Perform ride-alongs to entry-level HVAC associates.
- Present each customer with proper product information and customer satisfaction platforms.
- Wear shoe covers to every residential service and maintenance call.
- Attend on-site & external training when available.
- Meet or exceed the company’s average sales revenue per tech.
- Meet or exceed the minimum proficiency requirements set forth by the BAEHR Heating and AIr, Inc. Proficiency Program.
- Maintain proper grooming and uniform standards.
- Abide by BAEHR Heating and Air, Inc. handbook policies and procedures.
- Be prepared for randomized vehicle inspections to check for cleanliness and inventory.
Compensation:
- This Position will earn an hourly compensation including the opportunity to make commission, bonuses and incentives.
Schedule:
- Be prepared to run calls Monday-Friday 7:30am-4:00pm.
On Call Rotation:
- One technician will be on call on a rotating basis. When on call, the technician will have the following schedule: Saturday-Sunday (24 Hours).
Job Features
| Job Category | Specialist |
